Of course! In order to resolve DNS (Domain Name System) problems with webmail, you must examine and confirm the different DNS entries connected to your domain. This is a step-by-step tutorial to assist you in locating and fixing any possible DNS issues:

If you are utilizing our webmail server, the first step in troubleshooting an email issue is to verify that the MX (mail exchange records) DNS refer to our server correctly. A simple method for verifying your MX records is to visit leafdns.com. Any live domain may have its active DNS pulled from Leafdns.com.

 The aforementioned example illustrates how the MX records continue to link to Google. You may alter the MX record in the cPanel by clicking on the Zone Editor button located under the Domains bar, if the DNS is not pointing to our email server.

 You will be able to view the domains that you have hosted with us once you get on the Zone Editor page. You may edit the DNS record for any domain by selecting the Manage option located to the right of the domain name.

You may now update the MX records that belong to your account on the Manage page by deleting any outdated information and entering the current ones, such as the Google records. There will be an EDIT button in the Actions column so you can make the required adjustments. "domain.tld" (your domain name) is always your MX Record by default if you are unsure of what it should be. After updating, confirm that your changes have been recorded by clicking the SAVE RECORD button. Make that the CNAME record has been changed as well, after changing the MX record.

As a result of the DNS zone changes, they must propagate, which might take up to four hours but usually resolves sooner. Your email should be operational again when the propagation process is complete, and LeafDNS will update to reflect the modifications.